In order to use our site, and products offered all users must agree with our terms and conditions.
Doors less than 22" wide or under 48" tall and drawer fronts less than 32" wide or 9" tall, are guaranteed against warping and splitting for one year (larger sizes not covered). From the date of delivery. Careful product installation is required. In order to receive replacement under warranty products must be returned for inspection buyer pays the shipping cost. If any damage was made during installation, delivery, storage and any starches ,dings or chipping that were made during 1 year period will not be covered under warranty.( Panels for cabinet reface 1/4" excluded from warranty or veneer edge strips) All our products inspected for quality before shipping and guarantee free of any defects. Products that are not manufactured by us have 30 day return period including return shipping, and not covered under 1 year warranty. Once product received you can see and refer to manufacturer about their warranty. Product will not be replaced if damaged during installation, it is your responsibility to make sure product installation is done correctly.
Dimensions are guaranteed within 1/16" inch. Difference is allowed due to product finishing and or sanding .
Purchases and products that require custom build sizes and/or any colors selected and ordered are not refundable. Small changes could be made with in 48 hour after order was submitted. Difference in price for shipping cost and product manufacturing may apply due to order change.
All hardwoods vary in color and depending on wood selected wood grain is visible. That is the beauty of wood. It is normal to show some color variations in stained, finished wood and wood grain to show depending on type wood selected. Solid paint colors guaranteed to match. All of our finishes applied by sprayer, but some imperfections are allowed with finished products since it sprayed by hand. We use only high quality finishes from Sherwin Williams, General Finishes, and Benjamin Moore specifically made for cabinets.
Returns are accepted on all non custom orders with in 30 days from the day of delivery received. Buyer pays all shipping fees 20% restocking fee may apply on all products. All products must be in its original packaging not used, free of any defects or scratches. Product will be inspected if meets all return policy requirements refund will be issued to a customer .
Shipping cost will be determined upon your location. Quote will be obtained from three shipping services FedEx, USPS, and UPS. One of three that will fit your budget, time frame will be used. Customers are responsible for shipping cost on their orders.
If your products arrives damaged or missing, because of shipping errors it will need to be resolved with shipping services. AJ Innovative Interiors does not cover or carry any responsibility on shipping errors and not liable for any cost associated with that. Each order is carefully inspected before shipping and checklist is included with items ordered. If you need replacements due to shipping damages please let us know, and we will replace your order.
Upon arrival of your order please carefully check your items. If check list does not have item ordered and paid for on your invoice. Please respond to us with in 15 days of your order arrival via email email@example.com with reference to missing item on shipping checklist and invoice number. We will ship the item as quickly possible, and if it was due to our error shipping cost will be covered by us.
We work hard to achieve customers satisfaction. So feel free to email questions about our products or needs you may have with your project firstname.lastname@example.org. Our goal is to provide great products, have happy customers that will come back to use our online store for your remodeling/ refacing needs!
The information we collect is used for interal review and is not given to any third parties without the prior consent of our users