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Terms and Conditions

Terms and Conditions

In order to use our site, and products offered all users must agree with our terms and conditions. 

 

Dimensions Guarantee:

Dimensions are guaranteed within 1/16" inch. Difference is allowed due to product finishing and or sanding .

Wood Grains/ Color Variations/ Solid Colors/ Finishes

All hardwoods vary in color and depending on wood selected wood grain is visible.  That is the beauty of wood. It is normal to show some  color variations in stained, finished wood and wood grain to show depending on type wood selected. Solid paint colors guaranteed to match. All of our finishes applied  by sprayer, but some minor imperfections are allowed  with finished products. We use only high quality finishes from Sherwin Williams, General Finishes, and Benjamin Moore specifically made for cabinets. Sunlight, smoke moisture and household cleaners may cause materials to vary from their original color and split or crack. For example , wood joints may have visible cracking around the joint area and cabinet colors may slightly change color over time. This is considered normal as the finished product age  and are not covered under warranty.

Warranty:

All our products inspected for quality before shipping and guarantee free from  defects.  Our warranty covers for up to 1 year, after product is delivered/ shipped to your location.  Doors less than 22" wide or under 48" tall, and drawer fronts less than 32" wide or 9" tall, are guaranteed against warping and splitting for one year (larger sizes not covered).  Careful product installation is required. This warranty is limited to repair  or replacement of the part only. Warranty excludes any labor for removal or replacement of the part.   If any damages were made during installation, delivery, storage and any starches ,dings or chipping, and exposure to the elements including humidity, negligence that were caused during 1 year period will not be covered under warranty.( Panels for cabinet reface 1/4" excluded from warranty or veneer edge strips), because product is guaranteed to be free from defects, if part is defective due to our error it will be replaced.  All our products inspected for quality before shipping and guarantee free from  defects. (Panels/ strips must be returned for inspection and return shipping paid by buyer) Defects must be noticed before panels/ strip installed. Customer is expected to make a reasonable attempt to correct small issues on-site. If  the parts can be reasonably re-used, modified on site, or otherwise fixed by the customer with minimal effort. In order to receive replacement under warranty products must be returned for inspection buyer pays the shipping cost. Products that are not manufactured by us have 30 day return time from the day of delivery, and covered under  manufacturer warranty. Please keep records , and follow their terms and conditions for product warranty.  Once product received you can see and refer to a manufacturer about their warranty. Product will not be replaced if it got damaged during installation, it is your sole responsibility to make sure product installation is done correctly.   

Returns Policy:

Returns are accepted on all not custom/ not used, free from defects orders with in 30 days from the day of delivery received. All items must have original packaging. Buyer pays return shipping fees. 20% restocking fee may apply on all products. All products must be in its original packaging not used, free from any defects or scratches. Product will be inspected , after it is  inspected  if meets all return policy requirements  refund will be issued to a customer. Services/ Installations custom orders/sizes or colors, paints not refundable.  We are happy to help. We will remake items due to shipping damage or factory errors, but if you order incorrectly you will need to reorder. 


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